About Us

We've Been at This
Since 1999

Illustration of three team members collaborating at a desk with a laptop and documents, surrounded by icons for ideas and strategy.

Solution Innovators is a Connecticut-based team of web developers, IT specialists, and support professionals who believe technology should serve people — not the other way around.

Built on Longevity and Trust

Solution Innovators was founded in South Windsor, Connecticut in 1999 — when websites were still a novelty and "managed IT" meant showing up with a floppy disk. A lot has changed since then. Our commitment hasn't.

Over more than 25 years, we've partnered with hundreds of Connecticut businesses — from small nonprofits to midsize companies with complex technology needs. We've stayed small enough to know every client by name, and grown enough to handle enterprise-level work.

We're not a big box technology firm. We're a team that shows up, picks up the phone, and genuinely cares about your success. That's not marketing language — it's the reason most of our clients have been with us for a decade or more.

1999
Founded in central CT Jay van Achterberg started Solution Innovators, LLC with a passion for technology and a commitment to personal service
2011
Expanded into Managed Services Grew to offer ongoing support for IT and web technologies
2022
SOC 2 Audited Completed our first AICPA SOC 2 audit, raising the bar of our security standards
2026
Still Going Strong 10 dedicated team members, serving hundreds of businesses across Connecticut
Our Purpose

Why We Do What We Do

Vision

To see every client achieve their dreams using effective technology solutions.

Mission

Equipping SMBs with technology solutions that address their real needs, delivered within enjoyable consulting experiences.

How We Work

Our Company Values

These principles shape every decision we make — from how we build websites to how we answer the phone.

Humble People

Inspired by Jesus Christ's attitude toward us, everything we do is based on valuing, caring for and serving others. We acknowledge our own strengths and weaknesses, neither thinking more highly of ourselves than we ought, nor putting down ourselves or others. Recognizing our limits, we admit our mistakes, hear others, and are guided by enduring truth and goodness.

Growing For Life

Aspiring to realize our highest calling, we choose and pursue growth: personal, relational, technological and entrepreneurial. By holding to faithful values while intentionally leaving our comfort zones and maturing in our thinking, we look out for both our own interests and the interests of others. We aspire to always do our best, and to do what matters together with excellence.

Curiosity

We're thoughtful, inquisitive and resourceful team members who grasp and value the underlying reasons for things. We thrive as constant learners in this ever-changing industry who ask questions and eliminate assumptions, with the result of taking and promoting wise action.

Own the Experience

We're intentional about leaving each person we interact with looking forward to the next time they'll get to work with us. Our planning and communication are respectful, we keep our promises, and we offer people hope. We actively listen, express empathy, offer sound advice based on accurate information, work on the right things, and achieve results for those we serve.

Make it Recur

We're scale-oriented, knowing that our company's health and reach drives the impact we can have together for our clients and on our world. We take great technology solutions and equip our team to provide them efficiently in ways that bring our company healthy financial profit while bringing our many SMB clients valuable long-term benefits.

Our People

Meet the Team

Real people, dedicated to your success. Every member of our team brings deep expertise and a genuine commitment to the clients we serve.

Jay van Achterberg
JV
Jay van Achterberg
President & CEO
Carica Onyshuk
CO
Carica Onyshuk
Director of Operations
Melanie Harper
MH
Melanie Harper
Finance & HR Manager
Marcella Baer
MB
Marcella Baer
Bookkeeper
Steve Lanz
SL
Steve Lanz
Senior Web Developer
Praveen Puvanasingam
PP
Praveen Puvanasingam
Senior Web Developer
Melody Mulder
MM
Melody Mulder
Principal Brand Specialist & Junior Web Developer
Rogelio Mitre
RM
Rogelio Mitre
Junior Web Developer
Josh Hauer
JH
Josh Hauer
IT Technician
SOC 2 Audited AICPA Type II Audit
Strategic Coach Member Committed to Continuous Growth
In Business Since 1999 25+ Years Serving Connecticut

Ready to Work With Us?

Let's start a conversation about how we can help your business.

Get in Touch